WorkflowHero

Comments & Feedback

Communicate with your team through threaded comments, @mentions, and emoji reactions.

Workflow Comments

Stay aligned with your team through rich commenting features. Add context, ask questions, provide feedback, and keep all workflow-related discussions in one place.

Adding Comments

Comments can be added to workflows to provide context, ask questions, or give feedback:

  1. Open any workflow
  2. Navigate to the Comments tab or section
  3. Type your comment in the text field
  4. Optionally use @ to mention team members
  5. Click "Post" or press Cmd/Ctrl+Enter

Threaded Discussions

Keep conversations organized with threaded replies:

  • Reply to Comments: Click reply on any comment to start a thread
  • Nested Conversations: Replies are visually indented to show relationships
  • Follow Threads: Easily track multi-message discussions

Mentioning Team Members

Get someone's attention by mentioning them in comments:

  • Type @ followed by a name to see suggestions
  • Select the person from the dropdown
  • They'll receive a notification about the mention
  • Mentioned users are highlighted in the comment
  • Click on a mention to view their profile

Example: "@John Doe can you review the latest changes to this workflow?"

Reaction System

React to comments quickly with emoji reactions. Choose from 5 reaction types:

Like
Show agreement or support
Love
Show strong appreciation
Laugh
Show humor or amusement
Idea
Mark as insightful
Question
Indicate confusion or inquiry

How to React

  1. Hover over any comment
  2. Click the reaction icon (smiley face)
  3. Select your reaction from the menu
  4. See all reactions with counts below the comment
  5. Click your reaction again to remove it

Editing Comments

Made a typo? You can edit your own comments:

  • Click the edit button on your comment
  • Make your changes
  • Save the updated comment
  • Edited comments are marked with an "edited" indicator
  • Edit history is tracked for audit purposes

Deleting Comments

You can delete your own comments if needed:

  • Click the delete button on your comment
  • Confirm the deletion
  • Deleted comments are removed from view
  • Deletion is logged in the audit trail

Comment Notifications

Stay informed about comment activity:

  • Receive notifications when mentioned in a comment
  • Get notified of replies to your comments
  • See notifications for reactions to your comments
  • Follow thread updates for active discussions

Comment Metadata

Each comment includes:

  • Author name and profile
  • Timestamp (when posted)
  • Edited indicator (if modified)
  • Reaction counts
  • Reply count for threads
  • View count for analytics

Best Practice

Use comments to keep all workflow-related discussions in context. This creates a complete audit trail and ensures everyone has visibility into decisions and feedback.